Troubleshooting Guide: Smok Novo 2 Not Hitting - Blinking White Light

If you've encountered the frustrating issue of your Smok Novo 2 not hitting and flashing a white light, don't worry, you're not alone. This troubleshooting guide aims to assist you in resolving this problem swiftly and effectively.

1. Check Battery Connection 

First and foremost, ensure that the battery is properly connected to your Smok Novo 2 device. Sometimes, a loose connection can prevent proper functionality and lead to the blinking white light issue.

2. Charge Your Device (H2)

A common cause of the blinking white light problem is a depleted battery. Connect your Smok Novo 2 to a reliable power source and allow it to charge fully. Once charged, attempt to use the device again and observe if the issue persists.

3. Clean Contacts (H2)

Dirty or contaminated contacts can disrupt the connection between the battery and the device, resulting in performance issues. Carefully clean the battery contacts and the contacts within the Novo 2 pod system using a dry cloth or cotton swab.

4. Replace Pod 

If the problem persists after cleaning the contacts, try replacing the pod. Over time, the coil in your pod may degrade, leading to poor performance and connectivity issues. Install a new pod and see if this resolves the problem.

5. Update Firmware (H2)

Check if there are any available firmware updates for your Smok Novo 2 device. Updating the firmware can often address software-related issues and improve overall performance. Refer to the manufacturer's instructions for guidance on how to update the firmware.

6. Reset Device (H2)

Perform a reset on your Smok Novo 2 device to restore it to its default settings. This can help eliminate any configuration errors that may be causing the blinking white light problem. Consult the user manual for instructions on how to reset your device.

7. Contact Customer Support 

If none of the above steps resolve the issue, it's possible at there may be a hardware fault with your Smok Novo 2 device. In such cases, reach out to Smok's customer support for further assistance and potential warranty coverage.

By following these troubleshooting steps, you can hopefully resolve the issue of your Smok Novo 2 not hitting and flashing a white light. Remember to always prioritize safety when handling electronic devices, and never hesitate to seek professional assistance if needed.